Introduction
Welcome to the ScentJohn website and online store (“Service”). The Service is owned and operated by ScentJohn LLC (“ScentJohn”, “we”, “our”, “us”), located in Los Angeles, California. These Terms of Service (“Terms”) govern your access to and use of our Service. Please read these Terms carefully before using our Service or making a purchase. By accessing the ScentJohn Service or making any purchase, you agree to be bound by these Terms. If you do not agree to all the Terms, you may not access or use the Service.
Use of Service
The Service allows users to browse and purchase perfume, cologne, and other fragrance products online. To use the Service and make purchases, you must be over the age of 18 or have permission from a parent or legal guardian. We reserve the right to refuse service or sales to anyone for any reason at any time.
Product Representation
We aim to display fragrances accurately, but variations in photography, computer screen resolutions, and store lighting conditions mean colors and sizes shown online may vary slightly from the actual product. We are not responsible for such variations. Perfume scents may also smell differently depending on user body chemistry and other factors. We do not guarantee the perfume you receive will smell identical to product samples.
Purchases
When making purchases on the Service, you agree to provide accurate billing, shipping, and contact information. You authorize us to charge your payment method for the total amount, including shipping fees and taxes. If we do not receive payment, we reserve the right to cancel your order.
Returns & Refunds
All orders can be returned up to 30 days after the ship date for a full refund minus shipping and gift wrap costs. If you would like to return a product from your order, simply send us an email at sales@scentjohn.com and we will send you the specific information for carrying out the return.
Copyright
All content and materials available through ScentJohn online store and website, including but not limited to text, graphics, logos, button icons, images, audio clips, data compilations, software, and the compilation thereof (collectively, “Content”) is the property of ScentJohn LLC, its suppliers, or licensors and is protected by United States and international copyright laws.
Termination
We reserve the right to suspend or terminate your access to the Service without notice for any reason, including if we suspect abuse, excessive traffic from your IP address, security concerns, violation of these Terms, or non-payment. We reserve the right to cancel orders or block sales to anyone at our discretion.
Indemnity
You agree to defend, indemnify, and hold harmless ScentJohn LLC from any third-party claims, damages, liabilities, and expenses arising from your improper use of the Service or violation of these Terms.
Contact Us
Please contact us at sales@scentjohn.com, +1(310) 290-3077 for any questions regarding these Terms or the ScentJohn Service. We will respond within 48 hours.
Our addresses are:
Mailing Address & Order Processing Center: 1360 S Figueroa St, Suite D #393, Los Angeles, CA 90015
Business Address: 5161 Lankershim Blvd, Suite 250 North Hollywood 91601